You can return or request a refund for any item ordered on amambaih.com within 14 days of the delivery date.
We are sorry to inform that our exchange service is temporary suspended. If the item dose not suit your expectation, we kindly invite you to return it
Items must be returned in their original condition and in their original packaging.
To request a return or refund, please follow the instructions below:
- Make sure the products are in the same condition as you received them
- You should ask our Customer Service (firstname.lastname@example.org) for the Return Authorisation
- We provide you a return label
- Print the return label and stick on the box
- Leave the box on the return point provided by Customer Service.
- Your refund will de issued as soon as the return has been received and has checked in our warehouse.
We remind you that if you decide to return the product without using courier label supplied by amambaih, the returns shpping cost will be at your expense and will not be refunded. In this case we advise you to trust the return shipping to a secure courier and receipt as proof of shipping
On sale, amambaih is not responsible for the return shipping costs. All other conditions shall be similar to those of new or full price ítems.
Refunds shall be made using the same method used to make the initial payment, or as a credit to the customer’s account for future purchases at Amambaih.
If your order has been sent to a destination within the EU, all sales tax will be refunded.
Outside the EU, customs duties and sales taxes are not refundable through amambaih.com.
Our goods are handmade, small imperfections or variation in shape, size, and colour should not be seen as faulty.