OUR GARANTEE

Amambaih shoes are manufactured using braids and fabrics that are handcrafted by the artisans and the indigenous community in Paraguay. Thanks to this project, Amambaih supports this community and helps to maintain an artisanal tradition that is at risk of being lost. Each braid is done by hand, and the fabric is woven with the use of an artisanal loom. Due to the hand-crafted nature of the product, small irregularities or variations in the fabric and braids are not to be considered defects, but rather characteristic elements unique to each singular shoe.

SHIPPING

Our Online Store www.amambaih.com is fully operational 24/7.

Our regular shipping terms are delivered between 2-5 business days from date of order placed. Once the order has been dispatched you will receive a tracking number via email.

Monday to Friday, excluding bank holidays. Orders received on weekends and holidays will be processed the next business day. During non-sale periods, express orders are processed the same business day if placed by 2pm (CET). Orders are processed from Alicante, Spain.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.

Shipping costs will vary depending on the size, weight and destination of your chosen items. As indicated at the time of purchase and by the order confirmation email, you are responsible for any and all shipping costs associated with the delivery. Once you are at checkout, the shipping fee will show above the total cost. Shipping fees may vary depending on the shipping method of your choice. All relevant delivery options available for your order and to your destination will be displayed at checkout.

Please see our shipping fees and deliver times below.

Spain Standard                                           2-3 working days                 Free

Spain Express                                              1-2 working days                  5 €

Europa Standard (UE)                                2-3 working days                 Free

Europa Express (UE)                                  1-2 working days                  15€

United Kingdom Standard *                      1-5 working days                  20€

United Kingdom Express *                        1-3 working days                  40€

North America (US, CAN) Standard       3-5 working days                 Free

North America (US, CAN) Express         2-3 working days                 30 €

Rest of  World  Standard                             5-7 working days                 20€

Rest of  World  Express                               3-5 working days                 50€

* Deliveries to UK are subject to local duties and taxes which will be calculated and prepaid at checkout. You will not be charged any additional fees upon delivery. Please note we will not be able to refund you duties charges paid if you decide to return your items.**

It is not possible to place orders with a shipping country that is different from the country you have chosen for navigating the website.

We do not ship to P.O. box addresses.

For any further questions about your order, please contact our Customer Care team at customercare@amambaih.com We will endeavour to do all we can to help you.

We are available from 9.00 am to 5.00 pm (CET), from Monday to Friday. Excluding bank holidays.